Iteration X has infrastructure supporting the service patched as a part of routine maintenance and as a result of identified vulnerabilities to help ensure that servers supporting the service are hardened against security threats.
Iteration X uses an intrusion detection system to provide continuous monitoring of Iteration X's network and early detection of potential security breaches.
Iteration X restricts privileged access to databases to authorized users with a business need.
Iteration X's production systems can only be remotely accessed by authorized employees possessing a valid multi-factor authentication (MFA) method.
Iteration X restricts privileged access to the production network to authorized users with a business need.
Iteration X requires authentication to production data stores to use authorized secure authentication mechanisms, such as unique SSH key.
Iteration X's production systems can only be remotely accessed by authorized employees via an approved encrypted connection.
Iteration X restricts privileged access to encryption keys to authorized users with a business need.
Iteration X prohibits confidential or sensitive customer data, by policy, from being used or stored in non-production systems/environments.
An infrastructure monitoring tool is utilized to monitor systems, infrastructure, and performance and generates alerts when specific predefined thresholds are met.
Iteration X restricts privileged access to the application to authorized users with a business need.
Iteration X's access control policy documents the requirements for the following access control functions: adding new users, modifying users, and/or removing an existing user's access.
Iteration X utilizes a log management tool to identify events that may have a potential impact on Iteration X's ability to achieve its security objectives.
Iteration X's network is segmented to prevent unauthorized access to customer data.
Iteration X requires authentication to the "production network" to use unique usernames and passwords or authorized Secure Socket Shell (SSH) keys.
Iteration X restricts privileged access to the firewall to authorized users with a business need.
Iteration X encrypts portable and removable media devices when used.
Iteration X deploys anti-malware technology to environments commonly susceptible to malicious attacks and configures this to be updated routinely, logged, and installed on all relevant systems.
Iteration X performs background checks on new employees.
Iteration X has a mobile device management (MDM) system in place to centrally manage mobile devices supporting the service.
Iteration X requires passwords for in-scope system components to be configured according to Iteration X's policy.
Iteration X requires employees to complete security awareness training within thirty days of hire and at least annually thereafter.
Iteration X requires contractors to sign a confidentiality agreement at the time of engagement.
Iteration X maintains a formal inventory of production system assets.
Iteration X requires employees to sign a confidentiality agreement during onboarding.
Iteration X has electronic media containing confidential information purged or destroyed in accordance with best practices, and certificates of destruction are issued for each device destroyed.
Iteration X's penetration testing is performed at least annually. A remediation plan is developed and changes are implemented to remediate vulnerabilities in accordance with SLAs.
Iteration X's datastores housing sensitive customer data are encrypted at rest.
Iteration X uses secure data transmission protocols to encrypt confidential and sensitive data when transmitted over public networks.
Iteration X captures system activity, including user activity, in transaction logs.
Iteration X's formal policies outline the requirements for the following functions related to IT / Engineering: vulnerability management, system monitoring.
Host-based vulnerability scans are performed at least quarterly on all external-facing systems. Critical and high vulnerabilities are tracked to remediation.
Iteration X conducts access reviews at least quarterly for the in-scope system components to help ensure that access is restricted appropriately. Required changes are tracked to completion.
Iteration X ensures that user access to in-scope system components is based on job role and function or requires a documented access request form and manager approval prior to access being provisioned.
Iteration X restricts access to migrate changes to production to authorized personnel.
Iteration X has a vendor management program in place. Components of this program include: critical third-party vendor inventory, vendor's security and privacy requirements, and review of critical third-party vendors at least annually.
Iteration X has security and privacy incident response policies and procedures that are documented and communicated to authorized users.
Iteration X requires changes to software and infrastructure components of the service to be authorized, formally documented, tested, reviewed, and approved prior to being implemented in the production environment.
Iteration X has a configuration management procedure in place to ensure that system configurations are deployed consistently throughout the environment.
Iteration X management has established defined roles and responsibilities to oversee the design and implementation of information security controls.
Iteration X's information security policies and procedures are documented and reviewed at least annually.
Roles and responsibilities for the design, development, implementation, operation, maintenance, and monitoring of information security controls are formally assigned in job descriptions and/or the Roles and Responsibilities policy.
Iteration X reviews access to the data centers at least annually.
Iteration X has processes in place for granting, changing, and terminating physical access to company data centers based on an authorization from control owners.
Iteration X has written agreements in place with vendors and related third-parties. These agreements include confidentiality and privacy commitments applicable to that entity.
Iteration X's security and privacy incidents are logged, tracked, resolved, and communicated to affected or relevant parties by management according to Iteration X's security incident response policy and procedures.
Iteration X has a formal systems development life cycle (SDLC) methodology in place that governs the development, acquisition, implementation, changes (including emergency changes), and maintenance of information systems and related technology requirements.
Iteration X maintains cybersecurity insurance to mitigate the financial impact of business disruptions.
Iteration X has Business Continuity and Disaster Recovery Plans in place that outline communication plans in order to maintain information security continuity in the event of the unavailability of key personnel.
Iteration X has formal retention and disposal procedures in place to guide the secure retention and disposal of company and customer data.
Iteration X has documented processes and procedures in place to ensure that any privacy-related complaints are addressed, and the resolution is documented in Iteration X's designated tracking system and communicated to the individual.
Iteration X retains customer transaction data for the life of a customer account. No historic transaction data is purged until the customer account is deleted.
Iteration X has a data classification policy in place to help ensure that confidential data is properly secured and restricted to authorized personnel.